~ ~ Nortel Norstar Programming Feature Codes Norstar Programming Feature Codes Welcome to Telephone Magic, your ONE STOP NORTEL SHOP! We sell WHOLESALE replacement and expansion phones, equipment, cabinets, voice mail, Media Bay Modules, Key Codes, system cards, and much more for your Nortel Norstar, BCM, and Meridian phone system. Be sure to use our handy side links to find the Nortel hardware and telephones you need to keep your system running in peak form. While we do NOT provide technical support, we have created some handy programming instructions below to help you make changes to your Nortel Norstar system when you have staff changes or when you want to update Norstar phone buttons and voice mail. Be sure to keep us in mind for ALL your Nortel Norstar phone system hardware requirements! • • • • • • •.
The Norstar M7310 comes designed with the ability for users to have the advantage of more extensive calling and call handling requirements.
Common Norstar Telephone Features To Call an Extension: 1. Lift handset or press an INTERCOM key 2.
Dial the extension number To Use Voice Call: 1. New Tamil Move Download. Lift handset, press Voice Call key or press the Feature button, then press 66 2. Dial the extension number *If person is on the phone, Voice Call will not work To Call an Outside Line: 1. Lift handset or press INTERCOM key 2.
Dial '9' followed by the telephone number (Depends on system configuration, may not be applicable. To Place a Call on Hold: 1. Press the hold key To Retrieve a Caller Held on Your Phone: 1. Lift handset 2.
Press the INTERCOM key or line button that has the flashing triangle next to it To Transfer a Call: 1. While a caller is on the line, press the softkey under the word TRANSFER in the LCD display or Feature 70 2. Dial the extension number of the person you are transferring to 3. You may announce the call at this time by waiting for the called party to answer *Press the JOIN softkey to complete the transfer *Press the RETRY softkey to enter a different extension *Press the CANCEL softkey to return to the caller To Park A Call (Puts a call on hold so that it can be picked up from any telephone on the system: 1. While a caller is on the line, press the CALL PARK key or press the Feature button, then 74 2.
Look at the display to see where the call is parked, the display will show a 3 digit park code 3. Hang up the receiver To Retrieve a Parked Call: 1. Lift handset or press the INTERCOM key 2. Dial the park code (Example 101, 102. Lift handset 2. Press the PAGE key or press the Feature button, then 611 3. Make your announcement 4.